Plumbing dispatch softwarebuilt for 1–25 truck shops
Drag-and-drop scheduling, live job status, one-click SMS dispatch, and real tech-GPS ETAs. TradeFix is the dispatch board for plumbing shops ServiceTitan prices out — from $49/mo, month-to-month, and you set it up yourself in 30 minutes.
What is plumbing
dispatch software?
Plumbing dispatch software is the system your shop uses to schedule jobs, assign them to the right plumber, and track every truck through the day — in one place, in real time. Instead of a whiteboard, a group text, and three phone calls to find out where everyone is, you get a live board.
In TradeFix, that board is a column per plumber and a row per time block. The office drags a job onto a tech, the status color flips as the plumber marks en route → on site → complete, and the homeowner gets a text with a real ETA. When a burst pipe or a sewer backup comes in, you flag it emergency and route it to the closest available truck — or to whoever’s on the after-hours rotation.
It is the same flagship board our HVAC dispatch software shops run — same engine, plumbing-flavored. And it sits next to the rest of the platform: a full plumbing CRM, estimates, and flat-rate pricing when you’re ready for them.
The whole
plumbing dispatch loop.
Nothing extra.
Every truck, every job, on one board.
A column for each plumber, a row for each time block — day view for today’s run, week view for the bigger picture. Drag a job onto a plumber to assign it; drag it again to move it. Status colors flip live as the tech marks en route, on site, and complete — pushed over a server-sent event stream, so the board on the office screen updates without anyone hitting refresh.
- Drag-and-drop assign
- Day / week view
- Live SSE status colors
One click sends the truck and texts the customer.
Assign the job and TradeFix texts the plumber the customer name, address, a tap-to-open Maps link, and the problem — no group chat to babysit. The same dispatch fires an “on the way” text to the customer with a live ETA, so the office phone stops ringing with “is he still coming?” calls.
- Auto-text the assigned tech
- Customer ETA text
- Tap-to-navigate address
See the closest truck before you promise a time.
The mobile app beacons each plumber’s GPS every couple of minutes on shift, so the board carries a live map overlay of where every truck actually is. When you dispatch, TradeFix pulls a travel-time estimate from Google’s Distance Matrix between the truck and the next stop — so the ETA you give the homeowner is the real one, not a guess.
- Live truck map overlay
- Distance-Matrix travel time
- Real ETA, not a guess
Flag the leak. Route it to the on-call truck.
Burst pipe at 11pm, no-water call before the first cup of coffee, sewer backup on a Sunday — flag the call emergency and it jumps to the top of the unassigned queue in red. After-hours calls route to whoever is on the on-call rotation, and the closest available truck shows first. Nobody has to dig through a spreadsheet to figure out whose week it is.
- Emergency priority flag
- After-hours on-call routing
- Unassigned queue in red
Same loop. A fraction
of the price.
| Dimension | TradeFix | ServiceTitan / Housecall Pro |
|---|---|---|
| Monthly price | $49–$249/mo | $259–$2,500/mo |
| Setup time | 30 min, self-serve | 4-week implementation |
| Contract | Month-to-month | Annual lock-in |
| Per-dispatcher fee | None | Often per-seat |
| Built for | 1–25 trucks | 10–500 trucks |
Pick the plan
that matches
your truck count.
Single-truck plumber
Drag-and-drop board, live status, mobile app.
Start SOLO · 14-Day TrialUp to 5 trucks
Adds SMS dispatch + customer ETA texts.
Start GROWTH · 14-Day TrialMonth-to-month · No implementation fee · Scale plan ($249/mo) adds unlimited trucks · full pricing
The questions
every plumbing owner asks.
What is plumbing dispatch software?
What is plumbing dispatch software?
Plumbing dispatch software is the system a plumbing shop uses to schedule jobs, assign them to the right plumber, and track each truck through the day. In TradeFix it is a drag-and-drop board with a column per plumber and a row per time block. Office staff drag a job onto a plumber, the status color flips live as the tech marks themselves en route and on site, and the customer gets a text with an ETA. It replaces the whiteboard, the group text, and the three phone calls it usually takes to find out where everyone is.
How much does plumbing dispatch software cost?
How much does plumbing dispatch software cost?
TradeFix starts at $49/mo for a solo plumber on the Solo plan, $99/mo for shops up to 5 trucks on Growth (this is where SMS dispatch turns on), and $149/mo for up to 15 trucks on Team (which adds the customer portal, reports, and travel-time ETA routing). It is month-to-month with a 14-day free trial — no annual contract and no implementation fee. Compare that to ServiceTitan at $259–$2,500/mo with a one-year contract and a four-week onboarding. See the full breakdown on the pricing page.
What is the best dispatch software for a small plumbing company?
What is the best dispatch software for a small plumbing company?
For a 1–25 truck plumbing company, the best dispatch software is the one you can set up yourself in an afternoon, that does not charge per dispatcher, and that your plumbers will actually open on their phones. TradeFix is built specifically for that segment — the shops ServiceTitan, FieldEdge, and the enterprise tools price out or over-serve. You get the drag-and-drop board, live status, SMS dispatch, and tech GPS without the implementation team or the annual lock-in. Bigger shops with 50+ trucks and a full-time dispatch desk may genuinely need ServiceTitan; below that, TradeFix wins on price and setup time.
Can I text-dispatch plumbers?
Can I text-dispatch plumbers?
Yes. When you assign a job on the board, TradeFix can fire a text to the plumber with the customer name, the service address, a tap-to-open Google Maps link, and the problem summary — no separate group chat to maintain. The same dispatch can text the customer an "on the way" message with a live ETA. SMS dispatch is included starting on the Growth plan ($99/mo). There is no per-message SMS surcharge on top of your subscription.
Does it track plumber GPS?
Does it track plumber GPS?
Yes. The iOS and Android tech app sends a GPS beacon every couple of minutes while a plumber is on shift, so the dispatch board shows the last known location of every truck on a live map overlay. When a no-water or sewer-backup call comes in, you can see which plumber is actually closest instead of guessing, and TradeFix pulls a travel-time estimate from Google so the ETA you text the customer is real. GPS pauses automatically when a tech goes off shift.
Is there a contract?
Is there a contract?
No contract. TradeFix is month-to-month — you can cancel from inside your account settings at the end of any billing period and export all of your data (customers, jobs, estimates, invoices, pricebook) as CSV. We do not do annual lock-in, cancellation fees, or "talk to your account manager to leave" funnels. If the dispatch board is saving your office time, you will stay because it works, not because a contract traps you.