Flat price.
Monthly.
Cancel anytime.

No annual contract. Month-to-month. Cancel any time from inside your account settings — you own your data, you export anything you have built, you stop getting charged at the end of the current billing period. We believe if the product is working, you will stay. If it is not working, you should not be locked in.

When a customer pays you through TradeFix via Stripe, Stripe takes their standard processing fee (2.9% + 30¢ for cards, 0.8% capped for ACH), and TradeFix takes an additional 0.5% as the platform fee — that is how we can afford to keep subscription pricing low. The fee is only on payments actually processed through the platform. Cash, check, and off-platform payments are free to log.

Zero. Sign up, go through the 30-minute setup wizard, import your pricebook, add your techs, dispatch your first job. ServiceTitan will charge a $5,000+ implementation fee and assign you an onboarding rep. We do not. If you get stuck, we have documentation, email support, and on the Team and Scale plans, priority chat support.

A tech is a user with a technician role on your account — someone who appears on the dispatch board, takes jobs, and uses the mobile app. Office staff (dispatchers, owners, admins, bookkeepers) do not count against the tech limit on any plan. So on the Growth plan ($99/mo, up to 5 techs), you can have 5 techs plus as many dispatchers and office users as you need.

Yes. Plan changes take effect immediately. If you upgrade, we pro-rate the difference on the current billing cycle and add it to next month. If you downgrade, we credit the difference against next month. No form to fill out, no sales call, no "are you sure you want to leave" funnel — it is a toggle in settings.

You own your data. On cancellation we give you 30 days of read-only access to export every table — customers, jobs, estimates, invoices, pricebook, equipment, memberships — as CSV. After 30 days, the data is archived for 90 days in cold storage in case you want to come back, then permanently deleted per our retention policy. We never sell or share your tenant data with third parties.

Yes — Stripe charges the card network fees directly (2.9% + 30¢ for domestic card, ~1% for international, 0.8% capped at $5 for ACH). TradeFix adds 0.5% on top. So a $1,000 invoice paid by card costs: Stripe $29.30 + TradeFix $5.00 = $34.30 total, leaving you $965.70. An ACH-paid $1,000 invoice costs: Stripe ~$5.00 + TradeFix $5.00 = ~$10.00 total. ACH is the recommended method for any invoice over $500.

Yes — the iOS and Android tech mobile app is included on every plan, from Solo to Scale. Every tech on your account gets a login. GPS beacon, photo capture, e-signature, on-site payment, and offline mode are standard. There is no per-user or per-device fee.

Yes. Pay annually upfront and get 2 months free on any plan — so Solo annual is $490 (vs $588 if paid monthly), Growth is $990, Team is $1,490, Scale is $2,490. No lock-in — if you cancel mid-year you get a pro-rated refund for the unused full months. We prefer month-to-month for new shops, but the annual discount is there if you want it.

Things TradeFix does not do (yet): dedicated accounting (use QuickBooks — we sync), dedicated payroll (we export hours per tech, you run payroll wherever), inventory warehouse management for 100+ SKU operations (our inventory is truck-level, not full WMS), true project management with RFIs and submittals for commercial GC work, and AI-driven scheduling (on the Phase 3 roadmap). If you need any of those at enterprise depth, you may outgrow us — we will tell you that honestly rather than overpromise.