Dispatch software for HVAC,built for 1–25 truck shops.
Drag jobs onto a tech, watch the board change color as the call moves from scheduled to en route to done, and text the address straight to the truck in one tap. TradeFix is HVAC dispatch software you can start using in 30 minutes — no demo, no implementation rep, no annual contract. From $49/mo. See the full HVAC platform or jump straight to pricing.
What is HVAC
dispatch software?
HVAC dispatch software is the tool an HVAC shop uses to schedule and assign service and install calls to technicians, track each job's live status, route the nearest truck to emergency no-heat / no-cool calls, and notify both the tech and the customer when someone is on the way. The good ones replace the whiteboard, the group text, and the "where are you?" phone calls with one board the whole office reads at a glance.
In TradeFix that board is a column per technician and a row per time block. Drag a job onto a tech to assign it, watch the status color flip from scheduled to en route to done, and the address texts itself to the truck while the customer gets an ETA. It is the flagship feature, built for the 1–25 truck shop.
It sits next to the rest of the platform: the full HVAC software build, flat-rate pricing for upfront quotes, and plumbing dispatch software if you run both trades under one roof.
The whiteboard worked
at three trucks. Then
summer happened.
The catch is the price. The companies that own this search result — ServiceTitan, FieldEdge — built their dispatch boards for shops with a full-time dispatcher and a software budget. They start around $259/mo and climb to $2,500/mo, hide the price behind a sales call, and take a month to implement. A four-truck shop in July does not have a month.
So the four-truck shop keeps dispatching off a whiteboard and a group text — and loses the emergency call to the competitor who answered first, double-books the one tech who can do mini-splits, and never tells the customer the truck is 20 minutes out. TradeFix is the dispatch board for that shop: the same drag-and-drop, live-status, SMS-dispatch loop the big platforms charge $2,500 for, priced for 1–25 trucks.
The whole
hvac shop loop.
Nothing extra.
A drag-and-drop board the whole office reads at a glance.
Time-blocked columns by technician, switchable day or week view. Drag a job onto a tech to assign it; drag it to a different column to reassign. Every card carries the live SSE status color — scheduled (blue), en route (yellow), in progress (orange), done (green), emergency (red) — so a dispatcher knows the state of every truck without making a single phone call.
- Drag-and-drop by tech / day / week
- Live SSE status colors
- No refresh — updates push in
Assign the job, text the truck — in one click.
Drop a job on a tech and TradeFix auto-texts that tech the customer's address with a tap-to-open Google Maps link and the job summary. The customer gets an automatic "your tech is on the way" SMS with the ETA. No copy-pasting addresses into a group chat, no "what's the gate code?" call back to the office.
- Auto-SMS with address + Maps link
- Customer "on the way" text + ETA
- Sends on assign — zero extra steps
See every truck live. Tell the customer when you arrive.
A live GPS overlay shows the last known position of every truck on the dispatch map. TradeFix pulls travel time from the Google Distance Matrix between the tech's current location and the next job, so the ETA on the customer text is real — not a guess. The dispatcher routes the closest available truck to the next no-cool call instead of the one who happens to answer.
- Live truck GPS overlay
- Distance Matrix travel-time ETA
- Route nearest truck to emergencies
Drag the no-heat call to the top, onto the right truck.
A sidebar holds every unscheduled job. New emergency no-heat / no-cool calls land there flagged high priority so they jump the line. Drag one onto the open slot of the tech who carries the right parts and it's dispatched — SMS and all. The queue empties as the day fills, and nothing falls through the cracks because nobody wrote it on the whiteboard.
- Unscheduled jobs in one sidebar
- Emergency-priority routing
- Drag to assign + auto-dispatch
We ran six trucks off a dry-erase board for years. First week on the TradeFix board, the no-heat calls stopped slipping — they sit at the top of the queue in red until somebody grabs them. I'm not paying ServiceTitan money for that.
Dave R.RIDGEWAY HEATING & COOLING · 6 TRUCKS · OHIO
The questions
every hvac owner asks.
What is HVAC dispatch software?
What is HVAC dispatch software?
HVAC dispatch software is the tool an HVAC shop uses to schedule and assign service and install calls to technicians, track each job's live status, route the nearest truck to emergency no-heat / no-cool calls, and notify both the tech and the customer when someone is on the way. It replaces the whiteboard, the group text, and the constant "where are you?" phone calls with a single drag-and-drop board the whole office reads at a glance. TradeFix is HVAC dispatch software built for 1–25 truck shops, starting at $49/mo.
How much does HVAC dispatch software cost?
How much does HVAC dispatch software cost?
TradeFix HVAC dispatch software is $49/mo for a solo owner-operator (Solo), $99/mo for shops up to 5 techs with SMS dispatch and memberships (Growth), and $149/mo for up to 15 techs with advanced routing, travel-time ETA, and reports (Team). Month-to-month, no implementation fee, no sales call. For comparison, the incumbents that dominate this search — ServiceTitan and FieldEdge — start around $259/mo, climb to $2,500/mo, and hide their real price behind a demo. We publish ours: see the full breakdown on the pricing page.
What is the best dispatch software for a small HVAC shop?
What is the best dispatch software for a small HVAC shop?
For a small HVAC shop running 1–25 trucks, TradeFix is purpose-built for exactly that segment. ServiceTitan and FieldEdge are powerful but priced and engineered for shops with a dedicated dispatcher and a software budget — overkill and overpriced for a four-truck operation. Housecall Pro and Jobber are cheaper but treat dispatch as a calendar afterthought rather than a live board. TradeFix gives a small shop the flagship dispatch loop — drag-and-drop board, live SSE status, one-click SMS dispatch, tech GPS, travel-time ETA — at $49–$149/mo, month-to-month, set up in 30 minutes.
Can I dispatch techs by text message?
Can I dispatch techs by text message?
Yes — that is the one-click SMS dispatch feature. When you drag a job onto a technician on the board, TradeFix automatically texts that tech the customer's address with a tap-to-open Google Maps link and the job summary, and texts the customer a "your tech is on the way" message with the ETA. You do not copy-paste addresses into a group chat or call the tech to read off the details — the assignment and the text are the same action.
Does it show technician GPS location?
Does it show technician GPS location?
Yes. The dispatch board has a live GPS overlay showing the last known position of every truck. The TradeFix mobile app sends each tech's location while they are on shift, and the board plots it on the map next to the jobs. That feeds the travel-time ETA — TradeFix uses the Google Distance Matrix between a tech's current location and the next job to give the customer a real arrival window — and it lets a dispatcher route the closest available truck to an emergency no-cool call instead of guessing.
Do I need a contract or a sales demo?
Do I need a contract or a sales demo?
No. TradeFix is month-to-month — no annual contract, no early-termination fee, cancel from your account settings any time. There is no mandatory sales demo and no implementation rep: you sign up with a card, run the 30-minute setup wizard, add your techs, and dispatch your first job the same day. The free trial runs 14 days. ServiceTitan and FieldEdge require a demo and a contract before you can even see the price; TradeFix does not.